North & mid Essex
Chelmsford, Colchester, Braintree, Maldon
Most aerials here point north to the Sudbury transmitter in Suffolk, which serves most of the county. The further you are from it, the more a taller pole or a higher-gain aerial pays off.
All of EssexEast London · Suffolk · Cambridgeshire
Aerial, satellite & CCTV installers across Essex.
New TV aerials, aerial repairs, Sky and Freesat dishes, CCTV and TV wall mounting for homes, landlords and businesses in every corner of the county, from Harlow to Harwich and Saffron Walden to Southend.
Book an engineer
One call covers the whole county
Tell us your town and what’s happening on screen. You’ll get the earliest appointment in your part of Essex and know what it costs before anyone climbs a ladder.
Services across Essex
TV aerial, satellite and CCTV services in Essex
Everything that gets a picture onto your screen, and the cameras that keep watch outside, installed and repaired across Essex, East London and the neighbouring counties.
TV aerial installation in Essex
New digital aerials, repairs, realignments and storm-damage call-outs, from a loft aerial in a Chelmsford semi to a tall mast on the Tendring coast.
TV aerials
Satellite dishes in Essex
Sky dishes fitted, moved and realigned, plus multi-room, Hotbird and other foreign-language satellite systems.
Satellite
Freeview & extra TV points in Essex
Freeview and Freeview Play set up on every TV, with extra points run neatly to bedrooms, kitchens and garden rooms.
Freeview
Freesat installation in Essex
Subscription-free satellite TV. A good fit where the aerial signal is weak, or blocked by trees and taller buildings.
Freesat
TV wall mounting in Essex
Screens of any size fixed to brick, block or plasterboard, cables hidden in the wall or neat trunking, soundbar fitted to match.
Wall mounting
Audio visual installation in Essex
Home cinema, multi-room audio and screens for pubs, gyms, waiting rooms and meeting rooms.
Audio visual
Communal aerial systems in Essex
MATV and IRS systems for blocks of flats, care homes, schools and holiday parks, so every outlet gets a clean signal.
Communal systems
CCTV installation in Essex
HD camera systems for homes, shops, yards and farms, viewable on your phone, with repairs on most existing makes.
CCTVFault finder
What’s wrong with your picture?
Pick the closest match. You’ll see what’s usually behind it, what to try yourself first, and how we’d fix it.
You picked
Picture breaks up or freezes
Usually a repairUsually caused by
- Water in the cable or a corroded connector
- Aerial nudged slightly out of line
- A failing amplifier or splitter in the loft
Try this first
- Push the aerial lead firmly into the TV and the wall socket
- Run a full retune from the TV’s settings menu
How we fix it. We measure the signal at the aerial and at each socket to find exactly where it drops, then replace only the part that has failed.
You picked
“No signal” on every TV
Often a quick fixUsually caused by
- Amplifier has lost power or failed
- Main cable from the aerial damaged
- Aerial down or badly misaligned after a storm
Try this first
- Check the amplifier’s plug and light, usually in the loft or behind a TV
- Look up from the garden: is the aerial still straight?
How we fix it. If it’s the amplifier or a cable, it’s usually sorted in one visit. If the aerial has come down we’ll make it safe the same day.
You picked
“No signal” on just one TV
Often a quick fixUsually caused by
- Loose or damaged fly lead behind the TV
- Faulty wall socket or the cable to that room
- The TV is set to the wrong input
Try this first
- Swap the lead with one from a TV that works
- Check the TV is on the aerial or TV input, not HDMI
How we fix it. We test the socket and cable run to that room and replace what’s at fault, often in under an hour.
You picked
Some channels have disappeared
Usually a repairUsually caused by
- Channels have moved frequency and the TV hasn’t been retuned
- Aerial pointed at the wrong transmitter for your street
- Weak signal on one group of channels
Try this first
- Do a full retune, not just an update
- Check whether neighbours have lost the same channels
How we fix it. We check which transmitter your street gets best and realign or change the aerial to suit, then retune every TV.
You picked
Worse when it’s windy or wet
Usually a repairUsually caused by
- Loose aerial or a worn bracket moving in the wind
- Water getting into the cable or connector
- Old cable that has perished outdoors
Try this first
- Look for a leaning aerial or cable flapping against the wall
- Note whether it clears up once the weather settles
How we fix it. We secure or replace the bracket and reseal or renew the outdoor cable, before a storm turns it into a bigger job.
You picked
Trouble since a phone mast went up
Usually a filterUsually caused by
- 4G or 5G signal swamping the TV channels
- An amplifier boosting the mobile signal along with the TV signal
Try this first
- Notice whether it’s worse at busy times of day
- Check the at800 website for free filter help in your area
How we fix it. A filter fitted at the aerial or amplifier usually cures it. We test before and after so you can see the difference.
You picked
Sky or Freesat says “no satellite signal”
Often a quick fixUsually caused by
- Dish knocked out of alignment
- Failed LNB, the part on the arm of the dish
- Damaged cable or connector
Try this first
- Switch the box off at the wall for 30 seconds and restart it
- Check heavy rain or snow isn’t blocking the dish
How we fix it. We realign the dish with a meter, replace the LNB if needed and check every cable back to the box.
You picked
CCTV camera offline or blank
Often a quick fixUsually caused by
- Camera has lost power or its network connection
- Recorder hard drive full or failed
- Water in a camera or a damaged cable
Try this first
- Restart the recorder at the plug
- Check whether one camera or all of them are affected
How we fix it. We test each camera, cable and the recorder, repair most makes and set up phone viewing again before we leave.
Still not right? Call 0800 008 6954
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CCTV & security line · free advice on the phone
Know your patch
Why TV reception changes across Essex
Essex sits between three main transmitters and a handful of relays, so the right aerial in Southend is the wrong one in Saffron Walden. Here’s how it breaks down.
South Essex & the estuary
Southend, Rayleigh, Canvey, Basildon
Aerials on the same street can face different ways: some at Crystal Palace for London channels, some at Sudbury for East Anglian news, and around Southend at the Rouncefall relay near Ashingdon or Bluebell Hill across the water in Kent.
West Essex & East London
Epping, Loughton, Romford, Ilford
Crystal Palace is usually the strongest signal. Tall buildings, the Epping Forest ridge and a dense spread of mobile masts mean placement and 4G/5G filtering matter more than aerial size.
The Tendring coast
Clacton, Frinton, Walton, Harwich
Salt air eats brackets, clamps and connectors far faster than inland. Stainless fixings and sealed connections cost a little more and last years longer.
Not sure which way your aerial should face? It’s one of the first things we check, and you can ask when you call.
How we work
From roof to remote
A picture is only as good as the weakest link between your roof and your remote. Here’s every link, and what we check at each one.
TV aerial
- Roof or loftAerialChosen for the transmitter your street sees best, on a bracket that won’t shift in a gale.
- Down the wallCableLow-loss cable, clipped straight and sealed at every joint so rain can’t creep in.
- In the loftAmplifierOnly fitted when the signal needs a lift, with a 4G/5G filter where masts are close.
- Every roomWall socketsEach socket tested, including the spare-room one nobody has used in years.
- Your loungeTVsRetuned and checked channel by channel, then shown to you before the van leaves.
Sky & Freesat dish
- Wall or roofDishAligned with a meter to the exact satellite, not by eye, and fixed to brick that will hold it.
- On the dish armLNBThe part that collects the signal. Matched to your boxes when you add rooms or change to Sky Q.
- Outside wallTwin cableRun neatly along the brickwork and sealed where it enters the house.
- Loft or cupboardMultiswitchLets several boxes or flats share one dish without fighting over the signal.
- Your loungeBox & TVBox set up, every channel checked, and the remote handed back with a quick walk-through.
Got a fault right now? Try the fault finder for a straight answer on what’s usually behind it.
Who we work for
For homes, landlords and businesses across Essex
Homeowners
Your own home
A picture that holds up in a storm, a TV on the wall with no cables showing, and an extra point in the room where the kids actually watch.
Landlords & agents
Rented homes and blocks
One number for every property on your books, from a single flat in Grays to a block in Colchester. Tenants can ring us direct and we report back to you.
Businesses
Shops, offices, farms and venues
Cameras that cover the yard and the till, screens that work when the match kicks off, and TV distribution for hotels, care homes and holiday parks.
Areas we cover
TV aerial and satellite engineers in your town
Essex and East London are our home ground, and we travel out to the Suffolk coast, Cambridgeshire and the Hertfordshire border. Pick your town for local reception notes and the services available there.
Essex 26
East & North London 9
Suffolk 15
Cambridgeshire 5
Herts & Beds 5
Norfolk 4
64 towns listed, plus the villages around them. Don’t see yours? Call 0800 559 3914 and we’ll tell you straight away.
Questions from Essex customers
Before you book
The questions we’re asked most often on the phone. Anything else, just call.
Do you cover the whole of Essex?
Yes. We work in every district of Essex, from Uttlesford in the north-west to Rochford and Southend in the south-east, plus the East London boroughs of Havering, Redbridge and Barking & Dagenham. We also cover parts of Suffolk, Cambridgeshire, Hertfordshire and south Norfolk. Find your town in the list above, or call with your postcode.
Which transmitter should my aerial point at?
Most of Essex is served by Sudbury in Suffolk. Much of south and west Essex gets a better signal from Crystal Palace in London, and around Southend some homes use the Rouncefall relay or Bluebell Hill in Kent. The best choice can change from one street to the next, so we test the signal before fitting anything.
Do I still need an aerial if I switch to Freely?
Not to watch Freely itself. It streams live channels over broadband on compatible TVs and boxes, and at least 10Mbps is recommended. An aerial still gives you a picture when the broadband is slow or down, and plugging one in lets Freely add extra channels.
Freeview or Freesat: which suits my home?
Where the aerial signal is strong, Freeview is the simpler choice. If you’re in a weak-signal spot, or you already have a dish on the wall, Freesat is often the better option and has no monthly fee. We can tell you which will work best at your address.
Can a new 4G or 5G mast affect my TV picture?
It can. Mobile signals close to the TV frequencies can overload an amplifier and make the picture break up, often at the busiest times of day. A filter fitted at the aerial or amplifier usually cures it, and at800 can supply free filters in some cases.
Do you install CCTV for businesses, farms and blocks of flats?
Yes. We design and fit camera systems for shops, offices, yards, farms and communal buildings across Essex, including signage and advice on the data protection rules that apply to business CCTV. Call the CCTV line on 0800 008 6954.
CCTV installation across Essex
Homes, shops, farms and business units. CCTV has its own line: 0800 008 6954. Site surveys, new systems and repairs on most makes.
Essex Aerial Solutions
Aerial, dish or camera playing up? Call the Essex team.
One number for TV and satellite, one for CCTV, and the earliest slot in your part of the county.